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What Are RoofCrafters Customers Saying About Us?

RoofCrafters provides professional roofing and siding installation throughout Austin, but don’t take our word for it. See what our customers have to say.

RoofCrafters is a full-service roofing contractor that helps both residential and commercial clients throughout the Austin area. We have decades of experience and tens of thousands of completed jobs. We are a member of the National Roofing Contractors Association and a Better Business Bureau (BBB) Accredited Business®.

GAF, the premier roofing product manufacturer, has recognized us as a Master Elite® Roofer and awarded us its Consumer Protection Excellence Award and Training Excellence Award. We have not just received accolades from our peers, though. Our customers have also provided us with excellent reviews of our work.

Read more: Full Customer Story: RoofCrafters’ Process Was “Fascinatingly Efficient”

”Punctual, polite, and careful to clean up”

Photo by ​​Juliochavez6827 from Wikimedia Commons [Creative Commons]

Matt C. wrote a 5-star review on both Google and Yelp about repairs we performed on his roof after a hail storm in the spring of 2021. He stated that we provided a prompt response to his request for a quote. Our inspector was even able to do some quick remediation work so the roof wouldn’t leak while we waited for the materials to come in.

He said that we did “a tremendous job” keeping him informed about the status of the job and that we worked directly with his insurance company. He described our work crew as punctual, polite, and careful to clean up the site when the job was finished.

“They made a 25-year home look new again”

Photo by Sery Content Development MT from Flickr [Creative Commons]

Carlos S. gave us a 5-star review on HomeAdvisor back in September 2020, after we installed Hardie Board siding at his home in Copperas Cove. He said that our project planner stayed in contact with him through the entire process of ordering materials and scheduling the work. He spoke very highly of our work crew’s professionalism, courtesy, and “sense of pride in their workmanship.”

The crew kept him in the loop during the job and asked for his input on cutting and installing the Hardie Board. On the last day, they did a walkthrough with him and promptly fixed any issues that he noticed. The result, he said, was a 25-year-old house that looked brand new.

“The envy of the neighborhood”

Chris C.’s 5-star review on Google, from late 2021, declares that we made his home “the envy of the neighborhood.” We encountered some supply chain problems during the job, along with pretty much everybody in roofing and every other kind of service. We were able to complete the work quickly and to the customer’s great satisfaction once the materials arrived.

“These people know their business”

Photo by Jon Callas from Flickr [Creative Commons]

Judithanne M’s 5-star Google review from late spring 2022 was full of positive attributes, calling us “professional,” “thorough,” “timely,” and “informative,” to name but a few. She states that she felt we took good care of her by handling not only the repair work but also the process of making an insurance claim for storm and wind damage.

“Their crew…took the time to show our kids their shingle conveyor system”

J. McCarty hired us a few years ago when she was getting ready to sell her house. She had a tight timeline and needed quick work. The 5-star review she wrote on Google says that we “​​surpassed [her] expectations” with our “communication, promptness and professionalism.”

She also expressed gratitude to our work crew for taking a moment to show off some of our more interesting equipment for her kids. Who wouldn’t want a demonstration of a portable conveyor belt that delivers shingles to the roof?

“​​RoofCrafters always takes great care of me”

Eileen S. wrote about how we’ve helped her on various remodeling projects over the years. Her most recent project when she wrote the Google review a few years ago was on the complicated side, including “everything from a new kitchen to knocking down some walls and putting in sun tunnels.” She said that we made the project “as comfortable as possible” with quick work and the ability to “handle every curve [she] threw at [us] along the way.” We’re happy to be of service.

Providing Central Texans with unmatched workmanship since 1981

Are you a home or business owner in need of an inspection? RoofCrafters’ skilled and experienced professionals provide unmatched workmanship to homes and businesses in the greater Austin area. Contact us today to schedule your free roof inspection!

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